Terms of service
Terms of service
Last updated: 26/12/2025
Welcome to 3DCode. These Terms of Service (“Terms”, “Agreement”) govern your access to and use of our website www.3dcode.com.sg and any purchases or interactions made through it.
By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
1. General Information
This website is operated by 3DCode, a company registered in Singapore.
Throughout the site, the terms “we”, “us” and “our” refer to 3DCode.
We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this page. Continued use of the site after such updates constitutes your acceptance of those changes.
2. Eligibility
By using this site, you represent that you are at least 18 years of age, or accessing under the supervision of a parent or legal guardian.
3. Products and Services
• All products displayed are subject to availability.
• We reserve the right to limit quantities, discontinue products, or update product information without prior notice.
• Product descriptions, claims, and imagery are provided for informational purposes only. While we strive for accuracy, minor variations in colour, texture, or packaging may occur.
• Individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any disease.
4. Pricing and Payments
• All prices are shown in Singapore Dollars (SGD) unless stated otherwise.
• Prices and promotions may change at any time without prior notice.
• Payments are securely processed through Shopify Payments, PayNow, credit/debit cards, or other accepted payment gateways.
• By placing an order, you confirm that you are authorized to use the provided payment method.
5. Shipping and Delivery
Please refer to our Shipping Policy for full details on processing times, delivery rates, and methods.
We currently ship within Singapore only and do not offer international shipping at this time.
6. Returns and Refunds
Our Return & Refund Policy outlines the conditions under which items may be returned or refunded.
Due to hygiene and product safety regulations, opened or used items cannot be returned.
7. Accuracy of Information
We make every effort to ensure all information on this site- including product details, pricing, promotions, and availability is accurate and current.
However, typographical errors, inaccuracies, or omissions may occasionally occur.
These may relate to product descriptions, pricing, promotions, offers, shipping charges, or availability.
We reserve the right to:
• Correct any errors, inaccuracies, or omissions,
• Change or update information, or
• Cancel orders if any information on the site or related materials is inaccurate — at any time and without prior notice (including after you have submitted your order).
8. Intellectual Property
All content on this website- including text, graphics, logos, images, videos, and trademarks- is the property of 3DCode and protected under intellectual property laws.
You may not reproduce, distribute, or exploit any part of the site or its content without prior written permission.
9. User Accounts
You are responsible for maintaining the confidentiality of your login information and for all activities under your account.
We reserve the right to suspend, restrict, or terminate any account found to be in violation of these Terms.
10. User Comments, Feedback, and Other Submissions
• If you send or post submissions — such as comments, testimonials, reviews, ideas, suggestions, or contest entries — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and use them in any medium.
• We are not obligated to (1) maintain comments in confidence, (2) pay compensation, or (3) respond to any submission.
• You agree that your comments will not infringe any third-party rights, including copyright, trademark, privacy, or personal rights.
• You further agree your comments will not contain unlawful, abusive, defamatory, or obscene content, nor malware or code that could harm the site.
• We may, but are not obligated to, monitor, edit, or remove content we consider inappropriate, offensive, or violating these Terms.
• By submitting feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, and display such material for marketing, product improvement, or testimonial purposes.
11. Health Disclaimer
Our products are designed to support general wellness and skincare but are not medical treatments.
They are not intended to diagnose, treat, cure, or prevent any disease.
Please consult a qualified healthcare professional before using any product, especially if you are pregnant, nursing, under medical supervision, or taking medication.
12. Limitation of Liability
To the fullest extent permitted by law:
• 3DCode, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of our site or products.
• Our total liability for any claim shall not exceed the purchase price of the product involved.
• We do not guarantee that your use of our site will be uninterrupted, secure, or error-free.
13. Third-Party Links
This site may include links to third-party websites or services not affiliated with us.
We are not responsible for examining or evaluating their content and assume no liability for any damages arising from their use.
14. Errors, Inaccuracies & Omissions
Occasionally, there may be information on our site or in our communications that contains typographical errors, inaccuracies, or omissions — including descriptions, pricing, promotions, offers, shipping charges, or stock availability.
We reserve the right to correct such errors, inaccuracies, or omissions at any time without prior notice, even after an order has been submitted.
We also reserve the right to cancel or refuse any order affected by such discrepancies.
15. Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of Singapore.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
16. Contact Information
For questions about these Terms of Service, please contact us:
admin@3dcode.com.sg
